Effective Date: April 2026
Company: Credindia
Website: credindia.in
The one-time onboarding fee of ₹299 + GST is charged to cover the cost of:
Since this is a service-based fee for expert time and effort, the work begins immediately upon payment confirmation.
The onboarding fee is non-refundable once the payment is successfully processed, except in the following situations:
| Situation | Refund Applicable |
|---|---|
| Duplicate payment (same order charged twice) | ✅ Full Refund |
| Payment deducted but order not confirmed | ✅ Full Refund |
| Technical error resulting in incorrect charge | ✅ Full Refund |
| Change of mind after payment | ❌ Not Applicable |
| Dissatisfaction with portfolio recommendations | ❌ Not Applicable |
| Failure to complete KYC after payment | ❌ Not Applicable |
The onboarding fee cannot be cancelled once payment is made, as the advisory process is initiated immediately.
If you wish to cancel before your portfolio is delivered, you may contact us within 2 hours of payment. Requests made within this window will be reviewed on a case-by-case basis.
No cancellation requests will be entertained after your personalized portfolio has been shared.
If you believe you are eligible for a refund under Section 2:
Email: info@credindia.in
Phone: +91 94082 99681
WhatsApp: +91 94082 99681
Office Hours: Monday–Friday, 10:00 AM – 6:00 PM IST
Credindia reserves the right to modify this policy at any time. Any changes will be updated on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
This policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Surat, Gujarat.